What should I do if my refund is incorrect?
Sorry to hear you’ve received an incorrect refund! There may be a number of reasons for this. If your refund is not the amount you were expecting, you will need to contact the retailer who processed your order and refund to find out why.
To find out how to do this please visit My Orders where you will find contact details for each retailer you have purchased from using the Love the Sales checkout.
If you’ve contacted the retailer that you purchased from and you still haven’t had a resolution, please get in touch with us and we’ll be happy to help.