How do I return an item or get a refund?

If you’d like to return an item and request an exchange or refund, please check the returns policy of the retailer who shipped the order. 

Retailers typically include information regarding how to make a return within the packaging, so this is the first place to check. If you haven’t received this or don’t have it anymore, don’t worry, you can easily find out how to make return via that retailer’s website.

To find out who your order came from please visit My Orders where you will find details for each retailer you have purchased from, along with a link to visit their website.

If you’ve checked the retailer's site and are still having issues with returning an item, please get in touch with us and we’ll be happy to help.

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