Winny ladies shoe
Colour: Black H7773l1001
Size
Product description, delivery options, & returns policy
Delivery
28 Day Free Returns
We're confident you'll love your purchase, however, if you need to return your item you can do so within 28 days. Simply find your order within my orders and follow the steps to return your item.
View full returns policyReturns policy
Please read our returns policy below to understand what needs to be considered when making a return:
How long do I have to return my order?
This item must be returned within 28 days of the date of receipt of the item you purchased. The only exception to this is during the Black Friday and Christmas shopping period.
Any purchases made between 15th November and 15th December can be returned up until 15th January in the following year. This allows you to buy Christmas gifts, and still return them after the festive period if needed.
What options do I have to return the product?
As an online marketplace, we do not have any physical locations. All items must be returned by post to the address stated on the returns information listed against your order in the My orders area of your account.
All returned items must be new, unwashed and in the same condition as when they were received, with all tags still attached and intact.
Can I exchange a product?
We do not directly exchange products. To exchange a product for a different size, the original item must first be returned and received. Once that has occurred a refund will be made. To get the new size, the customer must purchase that directly, which they can choose to do after the refund, or before, at their own expense.
There is no fee to exchange via this process.
In the event of an incorrect or damaged product being sent, we will offer a full exchange or refund.
Do I have to pay for returns?
This depends on your reason for return.
If your item is damaged, or an incorrect item is sent, there will be no cost for you to return the item. However, if you are returning the item due to the size or fit, or other details you dislike, the cost of return will be deducted from your refund if using a returns label received with the product, or at your own expense if a label is not used.
If you need any assistance with your return, you can find more details in your confirmation email, via the My orders page or by contacting us on hello@lovethesales.com .
What cannot be returned?
For hygiene reasons, underwear, face masks and some jewellery cannot be returned unless they include a hygienic cover and this is still intact. Additionally, any personalised items cannot be returned.
Product Details
Product description
Vionic Winny is a stylish women's lace-up leather trainer featuring unique jute detailing and a flexible, durable rubber sole. With a removable insole, it offers customizable comfort and a fit improved by consumer insights.
Product description
Vionic Winny is a women's lace-up leather trainer with a unique jute detail. It features a a removable insole that can be replaced with your own if needed, and a flexible yet durable rubber sole.
Vionic have improved their fit
"Consumers have provided us with valuable feedback. We have listened. We have undertaken a review of our women's product fit and have made a number of changes to ensure that we are providing you with the very best-fitting footwear possible.
Please note that the size you have purchased is accurately printed on the shoebox label. It is possible that the size label in the shoe itself may not match exactly. Rest assured that despite this potential difference you have in fact received the correct sized product."
For help with sizes refer to our size guide here:
Highlights
- Women's lace-up design
- Leather upper with unique jute detail
- Removable insole for custom fit
- Durable rubber sole
- Improved fit based on consumer feedback
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