Emmie the exmoor pony foal 'my new baby foal' collection
Product description, delivery options, & returns policy
Delivery
30 Day Returns
We're confident you'll love your purchase, however, if you need to return your item you can do so within 30 days. Simply find your order within my orders and follow the steps to return your item.
View full returns policyReturns policy
Please read our returns policy below to understand what needs to be considered when making a return:
How long do I have to return my order?
This item must be returned within 30 days of the date of receipt of the item you purchased. The only exception to this is during the Black Friday and Christmas shopping period.
Any purchases made between 15th November and 15th December can be returned up until 15th January in the following year. This allows you to buy Christmas gifts, and still return them after the festive period if needed.
What options do I have to return the product?
As an online marketplace, we do not have any physical locations. All items must be returned by post to the address stated on the returns information listed against your order in the My orders area of your account.
All returned items must be new, unwashed and in the same condition as when they were received, with all tags still attached and intact.
Can I exchange a product?
We do not directly exchange products. To exchange a product for a different size, the original item must first be returned and received. Once that has occurred a refund will be made. To get the new size, the customer must purchase that directly, which they can choose to do after the refund, or before, at their own expense.
There is no fee to exchange via this process.
In the event of an incorrect or damaged product being sent, we will offer a full exchange or refund.
Do I have to pay for returns?
This depends on your reason for return.
If your item is damaged, or an incorrect item is sent, there will be no cost for you to return the item. However, if you are returning the item due to the size or fit, or other details you dislike, the cost of return will be deducted from your refund if using a returns label received with the product, or at your own expense if a label is not used.
If you need any assistance with your return, you can find more details in your confirmation email, via the My orders page or by contacting us on hello@lovethesales.com .
What cannot be returned?
For hygiene reasons, underwear, face masks and some jewellery cannot be returned unless they include a hygienic cover and this is still intact. Additionally, any personalised items cannot be returned.
Product Details
Product description
The Emmie the Exmoor Pony Foal is part of 'My New Baby Foal' collection featuring nine foals, each with a unique adventure story and picture boards to inspire imaginative play.
Product description
This is a fun collection of nine foals with their corresponding breed specific adventure story books with story boards. The Crafty Ponies foal is presented in a beautiful box which repurposes into a field and a stable.
Each foal in the collection represents one of the wonderful British native breeds and we also have the Connemara pony from Ireland. Every breed has their own short story to help bring the foals to life as we follow them on an exciting day out. Children also learn a little about the pony breeds and their features.
As the story unfolds, children can role play the adventure with their cuddly foals using the picture boards which help to inspire and develop children's imagination.
At the end of the day the foal can go into the field or stable for a good night's sleep!
The short stories are written by best-selling children's author, Helen Haraldsen.
Highlights
- Collection of nine breed-specific foals
- Includes corresponding adventure story books
- Foal presented in a repurposable box as a field and stable
- Features British native breeds and a Connemara pony
- Encourages imaginative role play with picture boards
- Stories written by best-selling author Helen Haraldsen
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