Velocity 23ltr - black
Colour: Black
Size
Product description, delivery options, & returns policy
Delivery
30 Day Returns
We're confident you'll love your purchase, however, if you need to return your item you can do so within 30 days. Simply find your order within my orders and follow the steps to return your item.
View full returns policyReturns policy
Please read our returns policy below to understand what needs to be considered when making a return:
How long do I have to return my order?
This item must be returned within 30 days of the date of receipt of the item you purchased. The only exception to this is during the Black Friday and Christmas shopping period.
Any purchases made between 15th November and 15th December can be returned up until 15th January in the following year. This allows you to buy Christmas gifts, and still return them after the festive period if needed.
What options do I have to return the product?
As an online marketplace, we do not have any physical locations. All items must be returned by post to the address stated on the returns information listed against your order in the My orders area of your account.
All returned items must be new, unwashed and in the same condition as when they were received, with all tags still attached and intact.
Can I exchange a product?
We do not directly exchange products. To exchange a product for a different size, the original item must first be returned and received. Once that has occurred a refund will be made. To get the new size, the customer must purchase that directly, which they can choose to do after the refund, or before, at their own expense.
There is no fee to exchange via this process.
In the event of an incorrect or damaged product being sent, we will offer a full exchange or refund.
Do I have to pay for returns?
This depends on your reason for return.
If your item is damaged, or an incorrect item is sent, there will be no cost for you to return the item. However, if you are returning the item due to the size or fit, or other details you dislike, the cost of return will be deducted from your refund if using a returns label received with the product, or at your own expense if a label is not used.
If you need any assistance with your return, you can find more details in your confirmation email, via the My orders page or by contacting us on hello@lovethesales.com .
What cannot be returned?
For hygiene reasons, underwear, face masks and some jewellery cannot be returned unless they include a hygienic cover and this is still intact. Additionally, any personalised items cannot be returned.
Product Details
Product description
The Velocity 23LTR is a durable and waterproof courier-style backpack, featuring an ergonomic design for comfort, a detachable waist belt, and a Velcro roll closure for easy access. It includes a padded laptop compartment and is designed to be sustainable, with the option for repairs.
Product description
This courier-style backpack has been one of ORTLIEB’s most popular products for many years. It is simply unbeatable when it comes to accompanying you to work, school, and play. Some of the Velocity’s distinctive features include its durability, waterproof performance and rear padding that ensures excellent ventilation. The Velocity’s carriage system has now been ergonomically optimized for even greater carrying comfort. The waist belt is easy to adjust and even detachable.
The Velcro roll closure makes for wonderfully easy access and packing. And if the Velcro pad should ever wear out after many years of intensive use, you can return your Velocity to ORTLIEB to have it renewed, so as to give your backpack a second life. This makes the Velocity a sustainable, lifetime companion. The backpack’s interior has also been given a new design. In addition to the large zippered inside pocket, both Velocity models now have a padded laptop compartment.
And the biggest “new feature” is the introduction of a smaller version to the Velocity line. With a volume of 17 liters, this backpack is ideal for shorter people or for all of those who simply need less space for their precious cargo. Velocity’s little brother has all of the features of the big brother, only in a somewhat smaller size and a volume reduction of 6 liters. Whether big or little, the Velocity is a purchase of a lifetime!
Highlights
- Durable and waterproof
- Ergonomically optimized carriage system
- Easy-adjust and detachable waist belt
- Velcro roll closure for easy access
- Includes a padded laptop compartment
- Sustainable and repairable design
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