Kasai long kasai konro grill
Product description, delivery options, & returns policy
Delivery
30 Day Returns
We're confident you'll love your purchase, however, if you need to return your item you can do so within 30 days. Simply find your order within my orders and follow the steps to return your item.
View full returns policyReturns policy
Please read our returns policy below to understand what needs to be considered when making a return:
How long do I have to return my order?
This item must be returned within 30 days of the date of receipt of the item you purchased. The only exception to this is during the Black Friday and Christmas shopping period.
Any purchases made between 15th November and 15th December can be returned up until 15th January in the following year. This allows you to buy Christmas gifts, and still return them after the festive period if needed.
What options do I have to return the product?
As an online marketplace, we do not have any physical locations. All items must be returned by post to the address stated on the returns information listed against your order in the My orders area of your account.
All returned items must be new, unwashed and in the same condition as when they were received, with all tags still attached and intact.
Can I exchange a product?
We do not directly exchange products. To exchange a product for a different size, the original item must first be returned and received. Once that has occurred a refund will be made. To get the new size, the customer must purchase that directly, which they can choose to do after the refund, or before, at their own expense.
There is no fee to exchange via this process.
In the event of an incorrect or damaged product being sent, we will offer a full exchange or refund.
Do I have to pay for returns?
This depends on your reason for return.
If your item is damaged, or an incorrect item is sent, there will be no cost for you to return the item. However, if you are returning the item due to the size or fit, or other details you dislike, the cost of return will be deducted from your refund if using a returns label received with the product, or at your own expense if a label is not used.
If you need any assistance with your return, you can find more details in your confirmation email, via the My orders page or by contacting us on hello@lovethesales.com .
What cannot be returned?
For hygiene reasons, underwear, face masks and some jewellery cannot be returned unless they include a hygienic cover and this is still intact. Additionally, any personalised items cannot be returned.
Product Details
Product description
The Long Kasai Konro grill features a sleek brushed stainless steel finish and sustainable mineral tiles, designed for versatility in both home and professional kitchens. It excels at grilling and sous vide finishing, while its heat-reflecting tiles ensure consistent temperatures, making it a must-have for any cooking enthusiast.
Product description
The Long Kasai Konro grill is our newest addition to the family, with its British made stylish brushed stainless steel finish, floating feet, handles and a natural sustainable mineral tiles is perfect for both home use and the rigours of a professional kitchen. It is the perfect size for any surface due to its compact design. Offering versatility, better flavour and a more enjoyable cooking experience than you would ever imagine. Not only is it a game changer for grilling meats, fish, vegetables, it is the ultimate sous vide finishing tool, and believe us we have tried a lot of sous vide cooked food.
Our Kasai Grills Tiles are made from a natural mineral that goes through a process called exfoliation to become our Kasai Tile. Our special Kasai Tiles reflect heat back into the grill thus making the temperatures more consistent. They have been specially designed to withstand temperatures of up to almost 1,200ºC/ 2,200ºF We have really hit our sustainability aim here, as once the tiles are black, we can offer you replacement tiles, and the old tiles can be ground and used by gardeners. They are an effective soil conditioner that can loosen compacted soil, provide drainage, and hold three to four times its weight in water.
The nature of the Kasai grill and the Japanese BBQ cooking style works best when the grill is extremely hot, we always recommend to use our Kasai range with Binchotan charcoal due to its long burning properties and its ability to seal in natural flavours without imparting any other aromas.
Highlights
- Stylish brushed stainless steel finish
- Compact design for versatile use
- Natural sustainable mineral tiles
- Designed to withstand temperatures up to 1,200ºC/2,200ºF
- Reflects heat for consistent cooking temperatures
- Effective soil conditioner after use
- Ideal for grilling meats, fish, and vegetables
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